Shipping
SYLESI Shipping Policy
At SYLESI, we strive to ensure that your order reaches you promptly and in excellent condition. Please review our shipping policy for detailed information on shipping times, costs, and procedures.
Processing Time
- All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Customs, Duties, and Taxes
- SYLESI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- SYLESI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
- We ship worldwide. Please note that international shipments may be subject to import duties and taxes, which are the responsibility of the customer.
Incorrect Addresses
- Please ensure that your shipping address is correct before submitting your order. SYLESI is not responsible for shipments sent to incorrectly provided addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for the additional shipping costs to resend the package.
Contact Us
If you have any questions about our shipping policy, please contact us at sylesi.help@gmail.com